All Systems Operational
Uptime over the past 90 days. View historical uptime.
Seesaw Operational
90 days ago
99.86 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Nov 22, 2019

No incidents reported today.

Nov 21, 2019
Video Transcode Failures
Resolved - All videos created on Friday 11/15 have been re-processed and should playback on all devices.
Nov 21, 09:59 PST
Monitoring - The issue where videos created in Seesaw on the web (using the webcam, upload or Draw+Record) would not play back on iOS and Android apps has been resolved. Videos created on the web between 4am-9pm PST on 11/15/19 have not been properly transcoded and therefore will not play back on certain devices. We are still working on a fix for these affected videos.
Nov 15, 21:41 PST
Investigating - We are investigating an issue where videos created in Seesaw on the web (using webcam, upload or Draw+Record) are unable to be played back on iOS and Android apps. Video data has not been lost, but the videos are not being properly transcoded and therefore unable to be played back on certain devices.
Nov 15, 15:47 PST
Nov 20, 2019

No incidents reported.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019
System upgrades
Completed - The scheduled maintenance has been completed.
Nov 13, 21:40 PST
Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 17:34 PST
Scheduled - We will be upgrading a system this evening. We do not anticipate any downtime or user visible impact.
Nov 13, 17:34 PST
Slowness Loading Seesaw
Resolved - This incident has been resolved.
Nov 13, 13:46 PST
Update - Users should no longer be experiencing slowness or 500 errors.
Nov 13, 13:44 PST
Investigating - We are currently investigating an issue where Seesaw is slow to load (journal tab, activities tab) or users could experience an intermittent 500 error.
Nov 13, 13:38 PST
Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

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