Resolved -
The issue has been resolved and customers have been reporting that things are now working as expected with CSV Rostering.
Jan 26, 08:29 PST
Monitoring -
A fix has been implemented and we are monitoring the results to ensure there are no more CSV Rostering 504 errors coming through.
Jan 25, 20:58 PST
Identified -
The issue causing the CSV Rostering 504 errors has been identified. A fix is being worked on.
Jan 25, 10:38 PST
Investigating -
We are currently investigating an issue where some admins get a 504 error when attempting to upload rosters via the CSV rostering method.
Jan 25, 08:15 PST