Some teachers missing classes

Incident Report for Seesaw

Resolved

All teachers connections to classes should be fixed. Please email help@seesaw.me if that is not the case.

Posted Mar 08, 2022 - 14:21 PST

Monitoring

A fix has been implemented for the affected users so they have been re-added to appropriate classes - we are monitoring / verifying.

Posted Mar 08, 2022 - 10:08 PST

Identified

Affected accounts have been identified and we are working to restore their association with the right classes.

Posted Mar 07, 2022 - 19:52 PST

Investigating

We are investigating some teacher reports of missing classes. We have identified root cause and are working on a resolution.

Posted Mar 07, 2022 - 15:00 PST

This incident affected: Seesaw.