Low Error Rate Across Seesaw

Incident Report for Seesaw

Resolved

This incident has been resolved.

Posted Dec 07, 2021 - 11:34 PST

Monitoring

Seesaw error rate is back down to normal levels. AWS has identified the root cause and is seeing signs of recovery. https://status.aws.amazon.com/. We are continuing to monitor.

Posted Dec 07, 2021 - 11:32 PST

Identified

AWS continues to work on remediating the issue. Seesaw error rate is steady at 0.4%. AWS updates available here: https://status.aws.amazon.com/.

Posted Dec 07, 2021 - 10:55 PST

Update

0.4% of requests across the site are getting an error in response. We are continuing to monitor the issue. Amazon Web Services is experiencing a significant outage in US East. They have identified the root cause and are actively working on remediation. Updates here: https://status.aws.amazon.com/

Posted Dec 07, 2021 - 10:16 PST

Investigating

We are currently investigating an issue where a small percentage of users are experiencing 400 errors across the site.

Posted Dec 07, 2021 - 09:49 PST

This incident affected: Seesaw.